How to configure TCS email in mobile

Tata Consultancy Services, or TCS, is an India based global consulting firm that assists businesses with IT solutions and services. TCS is an international company with more than 387,000 professionals from 130 different countries, nearly 35% of whom are women. TCS partners with businesses to offer smart technology plans for every need in every industry from Banking & Finance to Travel & Hospitality. TCS has a trademarked Global Network Delivery Model (GNDM™) that offers its customers the best processes, skills, and delivery from the best place in the world. TCS makes investments in digital platforms and products that span technology products and both vertical and horizontal platforms and products.

If you work for TCS, you and every other TCS employee will be provided with an Enterprise Resource Planning Service (ERP). The TCS ERP allows employees to manage salary records, timesheets, and HR related services, all through TCS Webmail. TCS Webmail engages employees, posts employee notices, and offers employees a place to with each other. Employees can access their official, personal webmail by visiting the highly secure TCS webmail site.

Accessing your TCS Webmail

Visiting https://webmail.tcs.com/ will bring you to the below login page.

Enter your username and password. You will receive these from your manager.

Now you are ready to access your TCS employee records. If you have questions, you can also access a toll free helpline number for assistance.

Notes on Security

When accessing TCS Webmail from home, always be certain you are working from a secure system. Your TCS Webmail will contain personal and sensitive information about you and you do not want to compromise yourself by using a non-secure system.

When accessing TCS Webmail through your browser, ensure you have the latest version of that program, whether it be Opera or Puffin, or another.

Be sure to have up-to-date antivirus software on your system.

As soon as you notice any suspicious activity, you should run a full boot time scan of your computer.

Access TCS Webmail from your Android device or iPhone

To access TCS Webmail on your iPhone or Android device, you can download their application. You can find and download the Android app in the Play Store. For iPhones, simply visit your app store and look for and download the app.

You could also use the steps below to load the app directly onto any mobile device.

Download TCS Webmail App

• Open your mobile web browser (i.e. Google Chrome, Firefox, or Safari).
• Open the TCS Webmail website.
• Access the ‘Utilities’ section
• Open the Appmart
• Resgister for TCS Ultamatix
• Install TCS Ultamatix on your mobile device

Once you have the app on your mobile device, you are ready to communicate with technical experts 24/7, as well as track your salary, timesheets, performance, appraisals, and projects.

Issues you may encounter using TCS Webmail

Forgotten Password

Everyone forgets their password. It happens. If you forget your TCS Webmail password, it is simple to reset it.

• Visit the TCS Webmail site
• Click ‘Forgot Password’
• Enter your username, date of birth (DOB), hire date, and answer a security question (the one you created when you registered)
• You will now be able to reset your password

Suspended Account

Your account has been suspended

If you get this message, do not ignore it. The longer it goes unaddressed, the bigger the problem for you. Your account information can be affected. To resolve the issue, simply contact the Global helpdesk. You can contact them through email or by calling them on the helpline number – a list by country is below.

• Toll Free (US): 1-877-TCS-INDY (1-877-827-4639).
• Toll Free (India): 1-800-425-4827 / 1-800-CALL-TCS (1-800-255-5827).
• Toll Free (UK): 0207-2458000

One last point to note, is that you can also access TCS Webmail on your mobile device through Lotus Note. While this generally works, the major downside to this option is that if this method fails you, TCS is not liable for any issues that arise. You are best served using their approved apps.